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多地交行ATM機(jī)出現(xiàn)故障交行回應(yīng)：客戶賬戶信息安全

發(fā)布時(shí)間：2014-09-22 03:42:00 來(lái)源：人民網(wǎng) 作者：蔡穎責(zé)任編輯：羅伯特

　　原標(biāo)題：多地交行A TM機(jī)出現(xiàn)故障交行回應(yīng)：客戶賬戶信息安全

　　9月21日15時(shí)許，北京、上海、南京等多地均出現(xiàn)交行A T M機(jī)“吞卡不吐錢”、“自動(dòng)扣款”、賬戶信息“被清零”等狀況，并且有網(wǎng)友反映當(dāng)時(shí)95559也打不通，有打通客服的網(wǎng)友反映，客服工作人員對(duì)其表示交通銀行總行還沒(méi)有接到系統(tǒng)異常的通知。

　　交通銀行A T M機(jī)出現(xiàn)的故障持續(xù)30分鐘左右，事后，交通銀行相關(guān)負(fù)責(zé)人對(duì)媒體表示，9月21日出現(xiàn)故障的為銀行借記卡系統(tǒng)，貸記卡系統(tǒng)沒(méi)有受到影響，之所以會(huì)出現(xiàn)故障，是因?yàn)楫?dāng)天下午故障時(shí)間是客戶交易較多的節(jié)點(diǎn)，系統(tǒng)出現(xiàn)短暫波動(dòng)，客戶交易信息和賬戶信息一切安全。不過(guò)，交行并未在其網(wǎng)站上發(fā)出對(duì)此故障的說(shuō)明公告。(蔡穎)

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