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去哪兒網(wǎng)推出酒店“擔(dān)保通”

發(fā)布時(shí)間：2014-08-05 04:29:42 來(lái)源：解放日?qǐng)?bào) 作者：郭藝珺責(zé)任編輯：羅伯特

　　本報(bào)訊（記者郭藝珺）針對(duì)酒店在線預(yù)訂時(shí)常出現(xiàn)的“到店無(wú)房”的情況，去哪兒網(wǎng)日前在酒店業(yè)務(wù)上推行全平臺(tái)用戶保障計(jì)劃“擔(dān)保通”。

　　據(jù)介紹，消費(fèi)者通過(guò)去哪兒網(wǎng)搜索并預(yù)訂酒店，訂單一經(jīng)確認(rèn)，遇到到店無(wú)房且協(xié)調(diào)無(wú)果的問(wèn)題，去哪兒網(wǎng)都承諾退還全部預(yù)訂費(fèi)用并最高賠償首晚房費(fèi)。目前，“擔(dān)保通”的保障范圍擴(kuò)大至所有去哪兒網(wǎng)的合作客戶，包括攜程、藝龍、同程網(wǎng)、住哪網(wǎng)等。

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